Suvarn Exports - Authentic Indian Handicrafts & Souvenirs

Suvarn Exports ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our site and our services, including our online platform for handicrafts and souvenirs. This policy applies to all users of our site.

Information We Collect

We collect the following types of information:

Information You Provide Directly: We collect information you provide when you create an account, place an order, contact us with inquiries, participate in surveys, or post content on our site. This information may include your name, shipping address, billing address, email address, phone number, and purchase history.
Payment Information: When you make a purchase, we collect payment information necessary to process your transaction, such as your credit card details or other payment method information. We use secure third-party payment processors to handle these transactions and do not store your payment information on our servers.
Automatically Collected Information: When you visit our site, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
Communications: We retain any communication you send to us.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: To fulfill your orders, process payments, provide customer support, and personalize your experience on our online platform.
To Communicate With You: To respond to your inquiries, send you updates about your orders, and provide you with information about our products and services.
To Improve Our Site: To analyze how users interact with our site and to identify areas for improvement.
For Marketing Purposes: To send you promotional emails about our products and services, with your consent where required by applicable law. You can opt-out of receiving these emails at any time.
For Security Purposes: To protect our site and our users from fraud and other illegal activities.
Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who help us operate our site, process payments, fulfill orders, and provide customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: We may share information with our business partners for marketing purposes or to offer you products or services that may be of interest to you.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Other Users: When you voluntarily share information on publicly accessible portions of our site, such as reviews or forum posts, that information is accessible to other users.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights with respect to your personal information, subject to applicable law:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You have the right to request that we erase your personal information, under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
Right to Object: You have the right to object to the processing of your personal information, under certain circumstances.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have infringed your data protection rights.

To exercise these rights, please contact us at:

Suvarn Exports 7 Patel Street, Floor 2, Mumbai, Maharashtra, 400001 India

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not have data protection laws that are as comprehensive as those in your country. We will take appropriate safeguards to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and will indicate the date of the latest revision. Your continued use of our site after the posting of any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Suvarn Exports 7 Patel Street, Floor 2, Mumbai, Maharashtra, 400001 India